Policy

We guarantee 100% satisfaction on every product bought from Organic Man and offer a world-class return policy. Exchanges and returns will be honored for 14 days of the purchase date.

Exchange

Sometimes products need to be exchanged for something else - it happens. Exchanges at Organic Man are simple, just grab your order number from your Order History then send us an email at hello+exchange@organicman.eco. We will provide you with a complimentary return shipping label and detailed instructions on how to complete your exchange.

Returns

Our Return Policy lasts a full 14 days from your purchase date. If 14 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange. Returns at OBS only require a few minutes - simply grab your order number from your Order History then send us an email at hello+return@organicman.eco. We will provide you detailed instructions on the return process.

How it works

We guarantee 100% satisfaction on every product bought from OBS and offer a world-class return policy. Here's how it works:

  1. Grab your order number from your Order History then send us an email at hello+exchange@organicman.eco (exchange) or hello+return@organicman.eco (return).
  2. A Customer Happiness rep will reply to your email with instructions on the exchange or return process.
  3. Once we receive your return back at our warehouse, we will either issue you store credit with a discount code or online gift card, or refund your money at your request.